February 19, 2010

Both Sides

Posted in Business tagged , , , , , , , , , , at 11:48 am by lindaslongview

Now that I am fully self-employed, I have achieved new levels of reality about interactions and negotiations.

When I used to contract for services or products on behalf of an organization, I always appreciated that over the long view both sides need to accrue value in order for a deal to be positive. Today, I am appreciating the details in new and acute ways.

I am learning quickly how to discern which clients want to take advantage of my integrity, work ethic, and desire to over-deliver and which ones are grateful and willing to fairly compensate me for my service, skill, and ability to add value to their organization.  It is truly a pleasure to work with the latter.  🙂

Even in these times of extreme austerity for business and individuals, the world is bigger than any of our personal or business interactions.  So, what is true immediately will not be true forever.  Thus, actions taken today (in immediacy) that could be considered opportunistic, manipulative, or exploitive, will live on indefinitely.

Real value is created when there is synergy from collaboration.  In an environment of opportunism, manipulativeness, and exploitation, synergy is extinguished and replaced by minimalism – what is required is delivered rather than what is needed.

My long view advice to clients:

  • Leave enough on the table to ensure that the interaction is valuable to both sides. (If you squeeze the turnip hard enough, you might get what you wanted in the short-term, but not over the long-term).
  • Recognize the bounds of your agreements and/or contracts. (Don’t scope weeks of work while contracting for a few hours of service.)
  • Be gracious to those that provide you service, say “thank you” and provide constructive feedback when accepting deliverables. (You would be surprised how far a little graciousness goes in creating extra value.)
  • Foster collaboration with external providers worthy of internal rapport. (Ultimately, if you can create real synergy, you can achieve much greater value.)

Before I finished my post, I read Seth’s post: more, More, MORE! – apparently we are channeling the same subject today!  🙂

In your interactions, are you considering both sides?

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: